If you have submitted proof of your identity, you will always receive two emails, which arrive more or less at the same time. One contains a notice from LEAD Horizon to enable you to retrieve your test result. The other email contains a link by the Lifebrain COVID lab. If you click on the link, you will be asked to enter your date of birth and then a PIN, which will be sent to your mobile phone number (two-factor identification). Then you will be able to download the medical report via a secure connection.